2020 Archives

IHG could become the first major victim of a coronavirus-related financial drag on hotels in North America, but its default may be a strategic play on a financial structure unusual for such a global brand.

Hotels need to put aside their frustrations with software for forecasting and rate-setting. Revenue mangers will need all the help they can get to make sure they grab their fair share of the recovery in bookings.

The magic kingdom has lost some of its magic in 2020. But Disney fans are devoted, and the theme parks will bounce back.

It's understandable that tourism economies are eager to reopen despite the public health risks. But with the situation so fluid and unstable, reopening could prove an economic risk as well.

Michael O'Leary's latest strategy is a long shot, but when your traffic plummets 99 percent you've got nothing to lose.

SpiceJet has championed reforms of airport processes that have already changed how all air travelers in India fly on all airlines. In a move reported here first, the budget carrier will begin to sell some of the tech it has developed to other airlines.

Many travel managers and even agencies were caught off guard by the pandemic, underestimating how long it could last. Cue the last minute dash to work out how to leverage all those unused tickets.

Hotel companies want technology to streamline operations and reduce labor costs, but labor union pushback and cash-strapped hoteliers will continue to delay widespread tech adoption within the industry.

Given a pandemic that has travelers favoring more open spaces, luxury tented accommodations stand to be a popular business line for the Hoxton team if they decide to go from pop-up to permanent.

Americans must make tough sacrifices to get our vacations back. It's not fun, but it's the right thing to do — and the fastest way to start traveling again.