Booking.com Rolls Out Cleanliness Requirements for Rental Listings
Skift Take
Some rental property managers will appreciate Booking.com providing some resources to help struggling hosts keep up with cleanliness standards and improve their game. But others may question the fairness of the online giant scrutinizing one travel segment exclusively.
Booking.com took the unusual step this month of requiring alternative accommodation partners that want to list properties on its site and app to commit to a minimal cleanliness score according to guidelines it has issued, the company revealed on Thursday.
"Through this program, we will support alternative accommodation properties with cleanliness scores of less than 6 - which account for less than a percentage point in the number of properties on Booking.com - as they commit and work to improve their score over the next six months by delivering detailed resources and guidance to them," said Eric Bergaglia, who leads Booking.com's homes and apartments business globally.
It's the first time the online travel agency has required suppliers of travel inventory to conform to cleanliness guidelin
