Skift Global Forum Video: Creating Contactless Experiences That Resonate With Guests
Skift Take
In this conversation from Skift Global Forum, we hear from Medallia Zingle and MGM about how contactless technology is helping hotels recover from Covid-19 while simultaneously simplifying the travel journey and reinforcing the value of human-powered hospitality.
In this video:
Understanding the role of contactless tech in hospitality: As the Covid-19 pandemic has accelerated the adoption of contactless technology solutions, how are hotel businesses evolving their use of it?
How to use contactless technology to complement the human touch: Contactless technology isn’t designed to replace human-d
