Skift Global Forum Video: Leveraging Customer Data to Accelerate Covid-19 Recovery
Skift Take
In this video conversation from Skift Global Forum, we hear from Josh Neckes, Co-Founder and President of Simon Data about the ways in which the company is delivering exceptional experiences.
In this video:
CX is changing in profound ways: Decreasing revenue and shifts in consumer behavior means that a strategic service approach is more important than ever. What are the tools and tactics Simon Data uses to help brands improve their customer experiences and the
