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The Future of Contactless Tech in Hotels Past the Pandemic: New Skift Research


Skift Take

All the contactless tech that is receiving so much buzz in the hotel industry today predates the current crisis. So it might not be revolutionary, but the impact will certainly outlast the pandemic.

The pandemic has accelerated the adoption of new technologies in the hotel industry, with contactless tech offerings at the forefront. Contactless technology offers hotels opportunities to reopen or continue operations in a responsible and safe way. But the impacts of the adoptions of these technologies will outlast this crisis.

We’re excited to publish our latest research report, Contactless Tech in Hospitality 2020, in which we discuss the efficacy and longevity of contactless technologies, particularly in light of ever changing consumer demands, and the issues with aging hotel technology which pre-date the current pandemic.

The report provides a clear and unbiased overview of the contactless tech that is available, discussing their advantages and drawbacks. We provide a market map which highlights 50 key tech vendors that are innovating the space, and visualize the interactions between different types of technology used in hotels.

Don’t Miss The Contactless Travel & Tech Deep Dive at Skift Global Forum – Online on September 23

What You’ll Learn From This Report

  • What surveys tell us about the need for more contactless tech in hotels.
  • The main types of contactless tech, their advantages and drawbacks.
  • Where contactless tech sits in the larger hotel tech stack.
  • Which contactless technologies will stick, and which might falter.
  • What the contactless tech vendor landscape looks like, and 50 vendors that are bringing contactless innovation to the hotel industry.

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This is the latest in a series of reports and data products that Skift Research puts out to help you analyse the impact of the coronavirus on the travel industry. Tap into the opinions and insights of our seasoned network of staffers and contributors. Over 200 hours of desk research, data collection, and/or analysis goes into each report.

After you subscribe, you will gain access to our entire vault of reports conducted on topics ranging from technology to marketing strategy to deep dives on key travel brands. You will also be able to access our proprietary Skift Recovery Index and Skift Health Score data and reports.

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