Lastminute.com CEO Calls on Airlines to Issue Refunds Faster
Skift Take
Travelers are finding roadblocks to getting their money back from trips canceled by the pandemic, even when the law requires refunds. Enter online travel group Lastminute.com, which isn't happy about it.
With the coronavirus crisis, some European and U.S. airlines have imposed policies to delay having to pay out refunds for canceled flights. Online travel agency Lastminute.com called Wednesday for airlines and travel companies to work together to issue refunds faster. It warned that the industry otherwise risks missing the chance to get people back traveling again in July and August.
"After a 95 percent plummet in bookings in April, we see green shoots of recovery in the form of bookings in France, Italy, Spain, and Germany
