IHG’s Fast Response on Virus-Related Cancellations and 7 Other Top Hospitality Stories This Week
Photo Credit: IHG debuted one of the most flexible cancellation policy of any major hotel company amid the coronavirus outbreak. IHG
Skift Take
This week in hospitality news, the coronavirus outbreak has led to a slew of hotel cancellations. IHG has emerged as a leader during this unprecedented crisis, offering customers the most generous cancellation policy. Plus, low-budget hotels embrace smart design.
Hotel News Weekly Roundup
Throughout the week we post dozens of original stories, connecting the dots across the travel industry, and every weekend we sum it all up. This weekend roundup examines hotels. For all of our weekend roundups, go here.
IHG Is the Model for Hotel Chains on Cancellations as Crisis Mounts: Of the big global hotel chains, IHG is so far leading the way in terms of a customer-centric cancellation policy. Its rivals should take note.
Airbnb Loses $276 Million and 6 Other Takeaways From Its Fourth Quarter: Airbnb’s fourth quarter financials show it is 10 times larger than Tripadvisor. They also provide clarity that Booking Holdings has a long way to go to catch Airbnb in short-term rental businesses.
