Convene Co-Founder Sees Sweet Spot Between Co-Working and Events

The collision of the office experience and meetings has been particularly fascinating in recent years, with the emergence of new companies blurring the lines between traditionally separate areas of the work experience. According to Chris Kelly, co-founder and vice chairman of Convene, the evolution of both corporate events and workplaces should lead to hospitality principles entering the mainstream for businesses looking to appeal to the next generation of workers. "Hospitality venues have always wanted to be versatile for as many types of meetings and events as possible," Kelly told Skift. "And I think that specialization wins in a world where expectations for customer experience are higher. Along those lines, as the millennial audience is really coming of age, the traditional service delivery of this almost contrived and scripted type of service is being replaced by a much more genuine kind of human to human delivery of service." Skift spoke to Kelly about building a smarter