Google Starts Piloting Voice Products for Airlines and Hotels
Skift Take
Google's voice-powered assistant now lets you check in for United flights. Nice. The tech giant is also working with Hyatt and other hotels on testing a translation device at front desks. The early word is that the translations need to improve.
Google is eager to compete with Apple's Siri, Amazon's Alexa, and Microsoft's Cortana in selling artificially intelligent personal assistants, and the tech colossus is eyeing cooperation with the travel industry as one of the surest paths toward making its services popular.
At the Consumer Electronics Show (CES) 2018, the annual product event in Las Vegas, the tech giant has been unveiling a handful of travel-related features for its Google Home and related products, including instant translations and flight check-in and booking tools.
In a test with United for domestic flights, Google Assistant will soon be able to check U.S.-based travelers for their flights. Consumers will need their flight confirmation details and will have to
