Union Square Hospitality Group to Move All Reservations to Resy
Skift Take
One restaurant group switching from one tech provider to another doesn't exactly headline news make, but it does help us all understand a restaurant's priorities and what it wants from said tech vendors.
In the race to be the most applicable restaurant technology service — reservations and beyond — flexibility is core to mass adoption of a product designed with a broad spectrum of businesses in mind.
At New York’s Union Square Hospitality Group, Resy is winning that race, at least in when it comes to reservations. The restaurant group has announced plans to transition to Resy at all of its restaurants, tentatively by early 2019.
Several of the group’s restaurants already use the system, including the flagship Union Square Cafe, which piloted Resy’s Apple Watch app, and the group’s most recent project, Manhatta, which opened in July. Other Union Square businesses, including Gramercy Tavern and Maialino, are currently on the OpenTable platform. Also of note, Union Square head Danny Meyer once sat on OpenTable’s board.
