Has Google Made the Lowest Hotel Rates Harder to Find?


Skift Take

It has become harder to find the online travel agencies with the lowest prices in Google's metasearch. The apparent change this week implicitly favors travel giants, which can afford to dominate ad auctions for online search.
Google appears to have recently changed how it treats the biggest hotel discounts in its advertising-driven, price-comparison hotel search. In our test searches, we see a change. Google used to display the lowest rates high in its rankings. Since at least Tuesday, Google has been more frequently "burying" the lowest hotel rates from smaller advertisers in its search results. More precisely, Google is now often requiring users to click a "More" button to see the lower rates in searches. We're talking about cases where the lowest rate is significantly cheaper than the others. That matters because conventional wisdom has it that fewer consumers will click a "More" button to see a full set of rate listings — even if there may be money to be saved. Google appears to have changed how its advertising auctions work. Smaller online travel agencies that have the best rate now have to bid more than before to get higher visibility. The move implicitly favors global conglomerates, such as Booking Holdings and Expedia Inc., that can afford to outbid others. A Google spokesperson declined to comment for this story. Happening Fairly Often On Thursday, a Google search for a "Wynn Las Vegas" stay March 19 turned up rates from Google's hotel metasearch. Big brands like Hotels.com and Priceline.com offered $399 rates. But the best rate was $119 from Amoma.com, a travel agency that typically gets discounted inventory via wholesalers. To find it, a user