2017 Archives

Media and PR

Kayak Begins Advertising on U.S. Television Again

In mid-2015 Kayak opted to go dark on U.S. TV and to put more investment into broadcast advertising in Europe. Companies have to make such hard choices sometimes. Kayak's Hafner claims, however, "the sky didn't fall" in the U.S., although one could surmise that Google Flights is "knock-knock-knockin' on heaven's door."
Airlines

The British Airways Cabin Crew Strike, Explained

Two-tiered pay scales may seem like a good idea in the beginning. But what happens six years later, when one employee group earns far more than another, even though both do the same job? British Airways is learning how hard it is to keep everyone happy.
Online Travel

Exclusive: Viator Officials Depart as TripAdvisor Installs Vacation Rental Execs as Replacements

TripAdvisor CEO Stephen Kaufer has decided to make dramatic changes in the leadership of the company's attractions business, and that's not unusual for an acquiring company. Still, the move to import executives from the company's vacation rentals business to run a leading tours and activities business isn't exactly being welcomed with open arms by the rank and file.