For all the hype the online travel world generates every time a new acquisition is announced it hasn't made the travel booking process as simple and transparent as it could be in some cases. We'll see if new entrants can help move this cause along in 2016.
In airports and hotel lobbies, how many times have you heard throngs of travelers lamenting: "This app on my phone is wonderful, but if only it had access to real, human travel agents within it?" A new wave of travel startups is conjuring this image. Is it reality-based or wishful thinking? We'll see.
Travel agencies need to get younger, and more creative, if they're going to survive. For what it's worth, some agencies are doing what it takes protect themselves from the travel companies that want agents sliced out of the industry.
The Intel keynote at CES 2016 last week showed it's possible to keep audiences engaged for long periods of time by blending live experiences and virtual content with next generation technology.
No-frills extends to golden parachutes on this low-cost carrier. For Baldanza’s next CEO gig, he should either bankrupt a legacy carrier or get involved in a state-wide corruption probe and he can walk away with much, much more.