Hilton Worldwide tested the waters with new cancellation fees and it evidently liked how things played out even if guests did not. The company will keep on testing fees until it finds a structure that sticks. Guests have nothing to fear if they have nothing to hide--cancellation plans, that is.
Hilton’s newest campaign—its largest ever—shows to what lengths hotel companies will use low rates and loyalty programs to take back their market share from online travel agencies, and get more customers to book direct.
With so much hype and noise surrounding the Las Vegas convention experience, the Unconventional videos bring that down to a human level by focusing on the stories behind the individual attendees.
O’Leary is too focused on controlling costs while improving Ryanair to worry about whether all this work is making him a very wealthy man. And he’d rather have planes than champagne.
Recent tech innovations suggest the cruise industry is eager to dispel notions it's behind the times. But beyond speedier, cheaper Wi-Fi, will passengers notice the difference?