5 New Travel Startups Helping Hotels Highlight Amenities
Skift Take
Many guests stay at hotels because of value and the amenities that they get. Hotels should be more helpful in guiding guests towards these amenities with, of course, a human touch.
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It's a challenge for hotels to stand out from the crowd and differentiate their offerings and what they do from what every other property does.
That's one of the sentiments that came out of last week's Skift Global Forum. Niki Leondakis, CEO of Two Roads Hospitality's Hotel and Resorts unit, a boutique hotel company, said that staff at some hotels are "pleasantly unhelpful" because they're not given the proper tools or processes to solve guests' problems.
This week's five
