5 New Travel Startups Banking on Messaging and Artificial Intelligence


Skift Take

Messaging isn't moving through the travel industry as fast as some would make you believe given only a few major brands have hopped on this trend. It is growing, however, and the startup sector is one that shouldn't be ignored when considering where this technology will come from.
[gallery ids="190829,190827,189317,190826,190828"] Communicating with guests in real-time and the treasure trove of data that comes with this is what's making messaging one of the newest darlings of the travel industry. There are many implications for how messaging and artificial intelligence (AI) could ultimately prove successful, whether it's during the booking funnel or after when a guest is at a hotel and looking to book services or activities. This week we're looking at startups that have put their eggs in the messaging and AI basket, one that only a few major brands have jumped into and last month we looked at the travel