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India’s luxury hospitality boom presents huge global potential. In this talk, the CEOs of Global Hotel Alliance and The Leela Palaces explain why hotels must deliver hyper-personalized, immersive experiences and leverage strategic alliances to build lasting loyalty and cut costly dependence on OTAs.

The ongoing live tourism boom provides compelling opportunities for hotels to maximize revenue by boosting average daily rates, extending stays, increasing guest volumes, and building long-term growth and loyalty.

With live tourism booming, can Lady Gaga "Just Dance" her way to replicating Taylor Swift's tour magic?

On today’s podcast we explain United Airlines new fees for credit cards and lounges, Marriott’s strength on the residential front, and Minor Hotel’s big rebrand.

As Ibis India is on its way to meet its initial pipeline target, it is reluctant to move away from its micro markets-focused strategy. The fact that it does not require large land parcels for hotels lends further edge for expansion in land-strapped metros and Tier-1 markets.

If you've ever stayed at a hotel and thought "I wish I could just live here," well, you're not alone. Marriott says its sales of branded residences are booming.

Japanese officials believe they're taking steps to better manage visitor numbers at Mount Fuji. For now, Japan's tourism boom is showing no signs of slowing down.

Thailand's Minor Hotels is tired of running eight different hotel apps, and customers are tired of downloading them. Moving to an umbrella brand makes sense. The company can consolidate its tech, better recognize its most loyal customers, and drive more direct bookings.

Aero sees a business opportunity in the space between first class and entry level private aviation. They are leaning into high touch hospitality to court their market segment but it comes at a cost to the operating model.

Another deadline extension and a reduced valuation. The Amex GBT–CWT merger is proceeding in slow motion because of regulatory scrutiny.

The changes come as United has seen an uptick in revenue from co-branded credit cards and lounge memberships.

With up to 95% of website visitors remaining anonymous, travel brands are leaving revenue on the table. Identity resolution helps recognize and convert these users, enabling better personalization, stronger engagement, and higher conversion rates.