New Ritz-Carlton Hotels Website Focuses on Style Over Substance


Skift Take

The new Ritz-Carlton website is fast and seamlessly designed with an intuitive user interface and attractive photography, but the generic brochure-style content takes away from the drama of the brand.

The Ritz-Carlton hotel group is officially launching its new website today with a somewhat surprising decision to forego experiential travel content. Other luxury hospitality brands targeting the same luxury travel consumer — including Four Seasons, Peninsula and St. Regis — have all produced a large editorial canvas of online travel-related stories, designed to position their properties as destination-specific travel experiences.