2015 Archives

Marriott's customers resoundingly told the chain not to mess with their personal Wi-Fi devices and Marriott had little choice but to concede this battle. Other chains will likely feel the heat, as well. Still the war isn't over and the FCC will ultimately have much to say about where all of this is headed.

This has huge potential to impact how we travel, and since the language barrier is a worry for many travelers it would be great to see Google partner with destinations to help soothe those qualms.

It's great to hear these insights from Chinese citizens who help bring to life the reports and projections about the rise of the Chinese traveler.

With so many startups focusing on specific niches of the travel market, we will continue to see more acquisitions of small companies by small companies as competition consolidates.

Hotel brands’ increased interest in the independent hotel market comes as consumer bookings and the number of actual small private hotel increases suggesting there’s enough business and options to go around for specialized consortia, global corporations, and the do-it-yourself traveler.

This video brings back many happy memories, but writing about it is just as much fun and far less stressful.

The future of travel will be defined by leaders who understand the larger context in which travel operates. Skift 2015 Megatrends magazine does the work for you.

It is interesting that Expedia touts the new feedback tool for hoteliers as a way to discourage negative reviews instead of as a means for improving customer service. There is something wrong with the juxtaposition.

Facebook has changed from the place brands go for relatively free exposure to an omni-channel that must be mastered in order to get ahead. Read our report to understand how.