The Untold Story of Booking.com’s Growth in 21 Million Rooms

Booking.com wants to change the narrative: Its growth, and especially its girth, compare favorably with Airbnb's on the apartment rental front. And Booking.com can show some digital one-up-manship too because all of its 21 million rooms are instantly confirmable.

Hotels Change Their Hiring Processes by Holding Casting Calls and Auditions

Hotel chains are gung-ho about their robust pipelines, but have they thought about how to efficiently build the future of their staff as they build their future properties? Some have, and comedy sketches, a cappella performances and role-playing guest scenarios are the smart future of hotel hiring rather than stuffy, crowded job fairs.