Expedia Pushes Further Into Hotel Services With Mobile App for Hoteliers
Skift Take
Online travel agencies used to be primarily concerned with handling bookings but now Expedia, Trivago, Booking.com and TripAdvisor are all making moves to give hoteliers executable intelligence about the market and other business-to-business services.
Expedia wasn't going to let Booking.com's foray into an array of business to business services for hoteliers go unanswered so Expedia has launched a new mobile app just for hoteliers to better-manage their listings on the online travel agency's site.
The Expedia PartnerCentral App, for iPhone and Android, enables hotel managers to answer guest feedback while they are still at the property; benchmark performance against competitors using MarketWatch; receive alerts and insights about events taking place
