2015 › March

Sure, cutting the average monthly wait time by more than 40% is a significant improvement. But you can bet the international travelers still waiting in those one hour or two hour-plus lines will make it their mission to bad mouth their experience to anyone who will listen.

Without serving a real need of a large sector of the traveling population, it will be difficult to ever truly get many of these startups off the ground.

Lower tier members of the US Airways program who have to deal with new upgrades and a new frequent flyer number will have to cope with the most change in the merged American Airlines and US Airways frequent flyer program.

Windowless Planes? Don't make us giggle.

These are the aviation trends we were talking about this week.

These are the hospitality trends we were talking about this week.

These are the tourism trends we were talking about this week.

Yelp's adding tours and activities' bookings highlights the mainstreaming of the sector but the way Yelp is doing this is modest and not a game-changer. Yelp hasn't acquired a tours and activities provider and isn't putting a lot of resources into in-app bookings, both of which rival TripAdvisor has done.

Bringing the offline and online experience together seamlessly is a craft. When done right, it reaps awareness and engagement.