Airlines
Air France Shows What a Fashionable Safety Video Can Look Like
As long as you're not talking about corporate governance or labor unions, we are big fans of Air France.
Online Travel
TripAdvisor CEO Cedes Some Power Over Attractions and Vacation Rentals
When it comes to TripAdvisor's Business Listings, product development, engineering and sales and marketing, the buck, euro and renminbi stop with CEO Stephen Kaufer. But as the importance of vacation rentals and tours and activities have grown, Kaufer has delegated meaningful power to others. At least on paper.
Online Travel
Daily Travel Startup Watch: Cruiseo, TailBus and More
These are the newest travel startups from Angel List vying for travelers’ interest and investors’ attention.
Tourism
Interview: How One Italian Tourism Board Banks on Local Products and Food
Emilia-Romagna can't be considered a success story yet, but its everyday efforts mirror the work of many lesser known destinations and the opportunities that digital media provides to define their offering and broaden their audience.
Hotels
4 Luxury Hotel Brand CEOs on What Their High Net-Worth Clients Really Want
Providing exceptional experiences is more difficult than ordering sheets with the highest thread count and thus fundamentally changing how luxury brands position themselves and interact with guests.
Hotels
Hilton Expands Its Chinese Traveler Program to 110 Properties
Hilton's Huanying Chinese traveler program is delivering real results because it taps into the emotional needs of guests who place a high priority on things like tea and slippers.
Online Travel
IHG Hopes Its Smartphone Language App Will Translate to the Apple Watch
New devices create new sets of customer behavioral data to study and personalize.
Tourism
The States Where U.S. Employees Get More Access to Vacation Time
The number of vacation days employers offer employees, even if it's above average, means little unless the pendulum swings towards employees feeling comfortable enough and being encouraged to take them.
Tourism
Egypt Makes It Harder for Tourists to Visit While Indonesia Opens Up
This is bad business for Egypt that certainly won't give tourists the impression that travel in Egypt is easy.