Top 10 Airlines on Social Media for December 2014

Skift Take
Holidays are a stressful time for most travelers. Airlines took the opportunity to be present by introducing their crew members, showing customer appreciation, and entertaining travelers.
During peak holiday travel season, airlines focused on emotional and familiar content that revolved around coming home and Santa.
For the first half of the month, airlines published discounted fares and in the second half, pulled on travelers' heartstrings. Going home -- or not being able to go home -- for the holidays made this time bittersweet. And in the case of AirAsia Flight 8501 passengers and their family and friends, a tragedy. Despite all this holiday spirit and anticipation for the new year prevailed.
Four of the airlines below are U.S. domestic low-cost carriers. The remaining represent international airlines from the Netherlands, United Kingdom, Australia, France, Germany, and Switzerland.
The top ten, below, are calculated using our Skift Score, which takes into account performance on an absolute basis, as well as relative to within a company's specific industry. Comparing metrics across companies and travel sectors provides an intelligent measure of real-time competitive edge.
More About SkiftIQ
Top 10 Airlines by Skift Score on SkiftIQ
Airlines December 2014
Skift Score
Twitter Follows
Facebook Likes
Youtube Video Views
Instagram Followers
KLM
945
1,580,576
8,171,109
67,329,798
80,737
American Airlines
863
1,015,283
1,817,434
4,452,398
97,567
British Airways
857
596,728
1,685,416
25,826,035
99,503
Southwes