2014 Archives

Yet another reason to envy the Norwegians.

Finding a winning marketing formula is every brand's goal; however, most are too slow to iterate in hopes of finding out what it is.

This goes to show Americans aren't the only ones feeling pressured to stay in the office and forgo vacations. With economies still shaky in many places, the thought of taking time off still invokes nerves, except in Europe where they're always on vacation.

Practical beats romantic every time. The Orient Express, after all, was only tantalizing when Agatha Christie committed murder on it. If Poirot had free Wi-Fi, it would have gone much better for all involved.

Despite its size, Southwest is more capable of delivering a consistent brand and user experience -- mainly for good, but sometimes for bad -- than any other major airline in the U.S.

HomeAway made an opportunistic acquisition of the Glad to Have You app in March for nearly $16.8 million. That's a relatively tiny acquisition for HomeAway and fits nicely with its strategy to enhance the guest experience. That's especially true given the oversized valuations of potential acquisition targets around the world this year.