2014 Archives

Kayak's motto is "search one and done." However, it isn't done when it comes to annoying people who don't share its sense of humor. Or humour.

Introducing a next-generation transit pass, especially one accessible on smartphones, will significantly improve New York City's transport infrastructure and its bragging rights.

To the average viewer, the movie is a nice tale on the joys of travel. But any marketing or travel professional will see destination marketing at its most motivational best.

JetBlue was the only airline to shut down operations in Boston and New York for an extended period. With customers facing endless waits at the airports and on the phones, did JetBlue make any errors in its preparations or response to the situation over the weekend and its aftermath? You weren't hearing any such admissions today.

Pinterest had a huge travel vertical even before it filed its lawsuit and prior to its launching of Place Pins. Regardless of the outcome of this trademark lawsuit, few are confusing the prospects of Pinterest vis a vis Pintrips.

Newsflash: It snows every winter in Boston and New York, and it gets cold, too, although admittedly not as frigid as its been over the weekend and early this week. Shouldn't JetBlue had a major contingency plan for this kind of situation, and been better prepared to hustle in some new pilot crews when its flight crews became over-extended?

JetBlue should cop to the fact that they blew this one, and didn't handle the operational challenges appropriately. Big mea culpas are undoubtedly in the works.

Marriott Hotels makes a somewhat surprising move by partnering with Fast Company, Mashable, and Wired to create branded travel content that could mark a turning point in hotel marketing.

OK, these baby steps are the easy part in the integration of American Airlines and US Airways. Game on.

Expedia's Flight Recommendations feature is a valuable tool for flyers planning their itineraries. Finally, a Big Data feature that transcends the usual hype.