2014 Archives

Online Travel

Smartphones and Tablets Force Travelzoo to Rethink Its Business

Travelzoo bought the Fly.com domain for $1.8 million in 2009, and hasn't taken advantage of what should have been a great brand. Travelzoo isn't alone at this early stage in feeling that the the mobile revolution, while rife with opportunity, hasn't exactly been a windfall.
Airlines

JetBlue Says It Did the Right Thing For Safety Reasons

JetBlue was the only airline to shut down operations in Boston and New York for an extended period. With customers facing endless waits at the airports and on the phones, did JetBlue make any errors in its preparations or response to the situation over the weekend and its aftermath? You weren't hearing any such admissions today.
Airlines

Pilots Hit Back at JetBlue's Pilot Rest Excuse Without Naming Names

Newsflash: It snows every winter in Boston and New York, and it gets cold, too, although admittedly not as frigid as its been over the weekend and early this week. Shouldn't JetBlue had a major contingency plan for this kind of situation, and been better prepared to hustle in some new pilot crews when its flight crews became over-extended?