Booking.com Paid Refunds to 10,000 Fraud Victims


Skift Take

Hacking incidents and phishing scams inside and outside of the travel industry are taking their toll, putting a huge strain on customer confidence.
Some 10,000 Booking.com customers from around the world fell victim to a fraud scheme and the online travel company has provided refunds to these customers who had reserved hotel rooms with the service, according to published reports. The BBC reported that scammers phoned Booking.com customers who had hotel reservations and alerted them that they would receive an e