Sabre CEO Tells IATA to Leave the Innovation to Us
Skift Take
Sabre's Klein is correct that IATA won't be driving the implementation of the next wave of ancillary and personalized services from airlines. But the track record shows that Sabre won't likely be doing so, either.
Sabre CEO Tom Klein says innovation won't come from IATA when implementing the airline organization's effort to enable carriers to offer their passengers personalized solutions.
Klein was speaking the other day at the 31st Nasdaq Investor Program in London about IATA's New Distribution Capability standards for airline passenger product customization.
"A standard-setting body doesn't innovate," said Klein, referring to IATA. "They try to align an industry."
Sabre, which initiall
