Ctrip Concedes Credit Card Breach at a Very Inopportune Moment
Skift Take
The data breach at Ctrip comes as Chinese travelers are rapidly discarding the call center option for online and mobile transactions. Such compromising of customers' credit card data undermines confidence in China's online booking market.
Ctrip, China's largest online travel agency, conceded that some customers' credit card information has been compromised.
Such a breach is never good, but this one occurs just as Ctrip seeks to woo more outbound Hong Kong travelers with the launch of a dedicated Hong Kong website.
And, company officials obviously will be
