2013 Archives

Reducing stresses, most of which are incremental changes, is the next big user experience battle in the airline/aviation industry.

This is so 2012. We're bored already.

It’s shocking what a complete mess has been made of Germany’s new international airport with the most recent update being a last-minute, €1.2 billion capital injection needed to finalize the project.

Parent companies strive to balance the individual brands by providing all their usual amenities while still finding synergies that tie the two hotels together.

Once derided by many in the travel industry, travel metasearch has come of age and is viewed by Expedia, Priceline and others as a necessary weapon in an assault on global growth. Expedia is hedging its bets and playing the field with Trivago and Room 77.

The factors contributing to the rise in vacation sales following Christmas this year highlight tendencies in all travelers: bad weather, returning to work, or a vacation-less summer motivate us to book a trip.

The Vatican is sure to move quickly to comply with the EU’s anti-laundering rules in order to provide electronic payments, but will likely take a small hit in tourism income in the meantime.

For years Yelp complained that Google was displaying too much of its content, so Google went and bought itself Zagat and Frommer's. Now that it has its own content, we're likely to see more of Google's own stuff and less of its competitors.

The travel industry in the coming year will define and be shaped by geopolitical events as the world realigns itself to new, global, and connected realities.

Our "favorite" cliche is "Chinese don’t really plan their trips" and "Chinese eat quickly."