2013 › October

The hotels that understand digital the best are using their websites to claw back customers from booking websites in order to save money and gain greater control of their brands.

Expedia Inc. chairman Barry Diller specializes in acquiring companies, spinning them off to make a killing, and sometimes taking them back in. Is there a closer relationship in Expedia's and TripAdvisor's future? You never know.

This list of best airport and rail food and beverage outlets is missing new and innovative initiatives, especially local ones in Asia. But still worth perusing for what the industry overall considers the best in breed.

From Kayak's perspective, in additional to the big payday, international expansion was what the Priceline deal was all about.

Sequoia Capital's investment in Skyscanner is the latest huge endorsement of travel metasearch. But could a pivot toward hotels and a possible rebranding that goes beyond airfares be in Skyscanner's future?

The United States recently started promoting itself as tourist destination overseas, but these images shared on social media channels worldwide will send a much louder and unwelcoming message to potential visitors.

Traxo is one of several mileage-tracking sites that have been temporarily banned by airlines from accessing frequent flyers' account information. Agreements have since restarted the service, but Traxo is still competing in a crowded market.

The next step in Zipcar-Avis Budget buddying-up is technology sharing, with Avis Budget cars expected to get a Zipcar refresh. At least that's the plan.

TripAdvisor will talk about how its transition away from hotel search through pop-under windows to metasearch was driven by the need to improve the customer experience, and that indeed was part of the reason. But, the bottom line is it was mostly about the bottom line i.e. the economics.

The theatre sponsorship provides creative content for Dublin Airport to share and allows it to engage flyers and the local community without endlessly pushing its own attractions and features.