Business Travel

The Blurring of Personal and Professional Lives of Travelers

The boundary between professional and private worlds is increasingly blurred due to digital devices, and that has profound effects on the traditionally defined silos between managed and unmanaged travel worlds. And these changes differ from culture to culture.
Hotels

Hyatt Turns to Twitter to Hear What Guests Want During Their Stay

Hyatt may have cast a larger net by engaging guests on Twitter, but the discussion still leaves out a significantly larger percentage of customers who aren't on Twitter, or who are too busy traveling for business to engage in Twitter chats.
Hotels

Airbnb Vs. New York City: Hosts and Users React

Airbnb has embraced the sin first, ask forgiveness later method of dealing with local laws. They'll now need to learn how to negotiate rather than conduct business as usual.
Announcements

New Skift Report: Content Marketing Trends In the Travel Industry

Creating useful content helps build relationships with the consumer. It reaches the consumer long before they even start to plan their trips and it gets them familiar with the brand or destination and hopefully appeals to them when they are ready to start planning.