Airports look to holograms, not humans, to help visitors
Skift Take
Staff at airports have a reputation for being unhelpful, but holograms that don't interact with you only make matters worse. How about airports invest in people and management who understand customer service rather than gimmicky technology?
... The holographic announcer I met is named Carla. She is a product by Tensator, a “queue control and management solutions” brand. Installed in June of last year, an aviation trade publication re
