2013 › April

The viewing deck won’t open until 2015, but when it does, it will be the tallest in the Western Hemisphere and is guaranteed to keep or accelerate the current stream of tourists visiting Ground Zero.

Etihad isn't just dipping its toes in with this: Daily service is one big splash that reminds the U.S. market that Etihad isn't going into this gently.

Rosetta Stone remains the stalwart of language learning platforms, and rather than compete by innovating internally, it’s allowing the new crop of startups to ripen and then snatching them up one by one.

The high taxes and cost of living that drive locals away, also make a destination unappealing to budget-minded travelers. Those that do it make it to New York; however, are more willing to spend when they arrive.

The restructuring will transform Morgan from owner/operator of hotels into a brand and management company, something a lot of upscale brands are increasingly looking to do.

There's nothing more touchy in travel agent land than cruise lines bypassing them and selling directly to consumers, which many cruise lines are increasingly doing. Cruise lines still rely heavily on travel agents, and pity the poor cruise line employee who candidly confides to the customer that booking through the cruise line directly will save some hassle and money.

Hertz believes the company has assembled all the big pieces it needs. That includes buying Dollar Thrifty to attack the mid-tier market, and a slew of car-sharing technology acquisitions. Now the company can focus on lubricating the customer experience to make it more fluid.

Losing the contract in a convoluted assessment process was a major loss for the UK operator, but a thriving bus division and multiple rail franchises have kept the company’s engine running.

This being India, the network will likely be overwhelmed by usage, primarily mobile device usage. But then, how different would that crawl be from Amtrak or Bolt Bus wi-fi here?