2013 › April

Social media isn't just for spreading rumors or criticizing CNN: Social media provides a line of communication that hotel guests, staff, and the public can use to stay informed.

United too in more than $1 billion in change fee revenue in just nine months last year, but it wants more. Like bag fees, air travelers hate these fees, which sometimes seem totally unreasonable. We'll see very soon if other airlines match.

The original last minute pioneer may have a tough going as competitors like HotelTonight and even larger players like Priceline have grabbed onto the mobile instant booking proposition. But Lastminute still has UK brand recognition, so it may still have a chance there.

The second home boom of the mid-2000s was fueled by second mortgages taken out on primary residences. This time around banks are taking things slow.

The last bird flu epidemic had the world flying scared and put the brakes on global travel. Airports and airlines are on the front lines of any outbreak and need to remain incredibly vigilant in order to prevent the flu from spreading further.

Any new high profile attraction built these days has to take digital media very seriously, including social, and New York Wheel needs all the help it can trying to attract tourists to its out-of-the-way location.

In addition to Qantas’ growing alliances, the Australian airline will also reap the benefits of global airline mergers as US Airways and Tam move to join oneworld in the coming year.

If Priceline's stats hold up industrywide, then airlines know that their mobile apps and mobile sites will have to cater to younger travelers who seek a lot more flexibility.

Finding a balance between promoting a destination as a playground for big-spenders and as a place steeped in history and culture is a balance that will ultimately draw more visitors.