2013 › March

Grasping for answers, Thomas Cook is trying to cut its losses, downsize, and focus on its core business in Europe.

Online travel agencies now owe Hawaii a huge bill to comply with the state's general excise tax, and Hawaii hasn't even won the battle over hotel occupancy taxes yet. Hawaii, which is such a rich vacation market for the OTAs, is giving them a big migraine.

Lufthansa will be forced to find another way to work towards higher profits than a two-year pay freeze and longer hours for employees -- unless it fancies a series of labor outburst and customer cancellations.

From it's ridiculously priced yet still awful restaurants to its Euro trash-inspired fashions, Moscow has some fantastic ways to screw over travelers, and its hotels lead the way for many other industries.

With free Wi-Fi, JetBlue has done an analysis showing that keeping passengers happy provides more revenue in the long-run than creating resentment by charging them for certain services that they consider "takeaways."

Despite AA’s many troubles over the past year, it has become an early adopter among airlines from SXSW hackathons to paperless cockpits. This is a trend that can truly differentiate the new American.

This is a smart move by Zipcar and Avis Budget as it will give travelers new choices in their rentals at airport locations. It should also attract customers to Zipcar who may not have considered car-sharing until now.

Right now it is a race to be more international for all major hotel chains, and some do it with loud PR moves like Starwood, some do it in their own understated ways, like IHG. Either way, the growth's all east.

If your checked bag isn't on your flight, at least you can start borrowing clothes or plotting strategy early, and you won't be waiting for disappointment around the luggage carousel at the airport when you land.