Travelers tweet profanities at airports and other trending keywords from the gate
Skift Take
After looking at how airlines respond to their customers, this data more deeply explores what customers are saying and carriers' social media teams are up against.
We set out to capture all tweets from DFW, OHR, and ATL (hubs of American, United, and Delta respectively) from December 22 through January 1. We then filtered down to the tweets that were about airli