United sues complaint site Untied.com for privacy invasions and copyright breach
Skift Take
References on the homepage to it being "an evil alliance member" and that is it is not part of United Airlines should be warnings enough for visitors to Untied.com. But perhaps the Canadian professor went too far with the site's United.com-like redesign.
United Continental Holdings has sued a Canadian professor who maintains the 15-year-old complaint website Untied.com, which airs complaints from disgruntled United Airlines passengers and employees.
Two suits filed in Canadian courts allege the complaint site violates the airline's copyright and trademarks. It also alleges the site violates the privacy of senior airline employees by posting contact information for those employees.
United said it is not trying to prevent the site's owner, Jeremy Cooperstock, from operating a website where people can express their views about United, but instead is trying to protect its intellectual property, such as its logo, and trying to alleviate confusion by United customers who might think they are filing a complaint with the airline on Untied.com.
"We are not requesting the website be s
