First read is on us.

Subscribe today to keep up with the latest travel industry news.

SkiftDesign: New airports ditch monumental monoliths in favor of user-driven design


Skift Take

As the airline experience gets from bad to worse -- at least in the Western world-- airports are seeing a buzz of activity, reinventing themselves around user experience and design.

The new trend among airport architects is to design from the user-point-of-view—a shift from the monumental, ego-driven buildings of the past where you made your way from one bottleneck to another. On a fundamental level it means improving the anxiety-filled experience that now characterizes air travel. Visually, the answer is light-filled, soaring spaces with floor-to-ceiling glazing, such as the “civic plazas” at the just-built Indianapolis International airport and at Raleigh-Durham International’s Terminal 2, designed to evoke the grand architecture of 19th century train stations.

The new design revolution offers more elbow room, loftier security areas, better wayfinding with simpler signage, and solutions for our collective need to be plugged in at all times.

Up Next

Business Travel

The State of Corporate Travel and Expense 2025

A new report explores how for travel and finance managers are targeting enhanced ROI, new opportunities, greater efficiencies, time and money savings, and better experiences for employees with innovative travel and expense management solutions.
Sponsored
Podcasts

New Skift Podcast Mini-Series: How I Travel 

This first episode of "How I Travel" with Colin Nagy is amongst the best travel podcast episodes you have ever listened to. I know – a big promise, listen in for a soulful holiday inspiration.
Airlines

Japan Airlines Under Cyberattack, Flights Delayed

The operational disruption, though temporary, highlights the aviation sector's vulnerability, especially at a time when airlines are ramping up digital innovation to improve customer experience.
Hotels

U.S. Hotels May Have Hit Occupancy Ceiling in 2024

Hotels aren't full! (Except in Manhattan.) One theory why is that corporate travelers — who used to book rooms for days or weeks at a time — are taking shorter trips because of hybrid work.