IHG CEO Elie Maalouf is telling franchisees that eight years of tech investment has begun to expand their margins. It's an open question whether this early tech advantage will woo more hotel owners, boosting the growth rate of IHG's system.
Airlines always find something to complain about. At last week's IATA annual gathering in Rio, fuel costs weren't the only sore spot — some of the loudest frustrations were aimed at companies making engines and other vital parts. In this week's feature story, we unpack the key AGM themes and biggest talking points, and ask what they mean for the industry's outlook.
The World Cup handed host cities a global stage. Marketing videos underscore how host cities are using it to reassure a world that has grown more hesitant to book U.S. travel.
Buying and flipping broken hotels is lumpy and cyclical. Highgate's fees for third-party hotel management are a steady drip that keeps the lights on between the big, risky trades.
Not all attendees at virtual meetings are human. AI note-taking bots are proliferating, and although they may assist attendees with note-taking and summaries, they are posing challenges for planners.