Interview: IAG CEO on Protectionism, Low-Cost Competition and Passenger Experience
Brian Sumers, Skift
Willie Walsh is not afraid to make decisions that anger employee unions and disappoint some passengers. That may seem like poor strategy, but it's a big part of the reason that International Airlines Group is in better shape than most of Europe's other airlines. Sometimes, an executive must make unpopular decisions to ensure the long-term success of a business.
2 years ago