Articles tagged “upskilling”

The great AI upskilling of the travel workforce has begun, but even among the industry’s largest companies, the gap between who is preparing their employees for AI and who is just cutting with it is widening fast.​​​​​​​​​​​​​​​​

The hospitality talent crisis won’t solve itself. Industry leaders must invest in continuous employee development to close competency gaps in personalization, sustainability, and technology. Without decisive action, hospitality risks falling short in both service standards and employee retention.

India is getting serious about attracting more tourists — and it's about more than just free visas. With the government and private sector working together, India is playing the long game.

Singapore Airlines goes on record to clear up speculations surrounding the company.

For India to get an edge over other destinations in medical tourism, the government thinks that it would be best to integrate contemporary medicine with indigenous treatments.

The labor vulnerabilities in travel that emerged from the shadows of the pandemic, from pilot shortages, to travel agents aging out, to low-earning wage workers choosing to opt out, have given rise to new strategies to fill the void.

Rehiring and reskilling conference center staff is a priority of the industry and must be complete before group business returns to where it was pre-pandemic.