Articles tagged “tripactions”

Silicon Valley and the sharing economy have helped drive a rapid reorganization of business culture and employee travel habits. Yet not all travel management solutions have kept pace with the changes. The decisions facing Lyft as it overhauled its own travel policy are a great example of the dynamic playing out in boardrooms across the globe.

Investors are paying attention to the companies trying to capture the travel spending of small- to medium-sized businesses. As these startups attract increased venture funding, though, it's important to remember that corporate travel at large is extremely resistant to disruption.

Renowned venture capital firm Andreessen Horowitz has famously pushed the notion that "software is eating the world." It seems likely the firm believes software is now going to upend how companies book travel, in particular, and that companies like TripActions will profit from the shift.

Cost is an important consideration when designing a business travel program. But more organizations are waking up to the fact that smarter policies aren’t solely about saving money. Today’s modern policy must take into account growing employee demand for more choice, greater convenience, and better traveler support.

During a recent webinar, we explored the cultural and corporate shifts that are helping create a more people-first business travel environment. Register to view a recording of the webinar.

Most would agree that business travel hasn’t kept up with changing markets, shifting consumer behaviors, and new technologies. TripActions believes there’s a real opportunity to change this.

TripActions and Lola have been two of the most interesting players in the business travel ecosystem in recent years. Both their moves this week show how important it is for smaller companies to be able to acquire customers and service larger organizations effectively.

TripActions is investing big in customer service unlike many other players breaking into corporate travel. The truth is that it's hard to land larger customers unless you can service their travelers wherever they are, no matter how cool your app is.

Every travel management company offers an online booking tool, but some are offering the tools travelers want to use instead of confusing or restricted user experiences.

Talk about using incentives to change behavior. Is the threat of obsolescence due to new technology and startup business models enough to prompt incumbent travel management companies such as Egencia and Carlson Wagonlit to adapt?