Articles tagged “travel management companies”

Sonder has been misunderstood by some. It offers both short-term rental and traditional hotel lodging, and it has mostly appealed to leisure travelers, not business people, so far. The startup's outreach to business travelers could change all that.

American Express GBT's top boss Paul Abbott knows that having a distributed workforce can boost business travel spending. The travel management giant itself went 90 percent remote in the U.S. several years ago, and it saw its business travel expenses rise.

They say charity begins at home, but for the thousands of overseas volunteers that’s not quite the case. Now they’re wondering how to keep going in a world where travel has mostly stopped.

When the pandemic hit, some industry leaders forecast airlines and travel agencies would set aside their plans to reshape how tickets are distributed and sold. But a top executive at British Airways has some evidence to the contrary.

Corporate travel agencies spot a potentially lucrative side hustle by utilizing displaced agents. And why not?

Many travel managers and even agencies were caught off guard by the pandemic, underestimating how long it could last. Cue the last minute dash to work out how to leverage all those unused tickets.

This travel management on steroids approach could backfire with yet another new title that will certainly confuse legacy players. By underlining all the complexities of travel, corporate clients may start to question if it's worth all the effort.

With so much uncertainty, you might wonder why travel managers would bother pitching any process to get employees moving again. But there is a method to the madness.

Serko made its first moves into the U.S. about a year ago, but the company still has a long way to go before it it is established in the North American market. Its newest partnership with Booking Holdings should help it become a global company.

Employee engagement is a hot topic in both the business travel space and the events space. The problem is that no one has yet figured out how to accurately track it.