Articles tagged “travel insurance”

Travel insurance has become an unexpected linchpin in delivering a fully connected customer experience, helping travel providers offer more personalized purchasing options, balance self-service with the human touch, and open new avenues for lasting customer relationships.

Lack of education about travel insurance remains the biggest obstacle for brands’ selling it. Companies must therefore inform consumers on why they need the product regardless.

Faye wants to make travel insurance more accessible, and more startups are raising money to digitize hotel operations.

The rain insurance provider could discover plenty of partners on the other side of the Atlantic as more brands and consumers warm to clever insurance add-ons.

The startups this week cover a wide range of industries: rideshare, hospitality buying, audio entertainment, hotel restaurant reservations, business travel planning, and travel insurtech.

By offering travel insurance as a way to provide end-to-end customer care to their guests, hotels can improve the traveler experience while winning repeat business, growing loyalty, and building customer lifetime value.

Retaining its focus on short-term rentals would probably be the largest contributor to any competitive moat that Airbnb has. Neither of its two largest rivals has that luxury.

Whatever you call it — travel insurance, fintech, trip protection, peace of mind — the past several years have shown travelers the importance of having a safety net. That shift has led to new opportunities for travel brands to use insurance products to improve their technology, increase loyalty, build lifetime customer value, and drive revenue.

During Skift Global Forum, we surveyed the travel industry’s decision makers to find out what’s on their minds as the world opens back up after the worst of the pandemic, including their thoughts on how the nature of travel is changing and the biggest headwinds for the industry, among other topics.

In this article series, Skift and Allianz Partners teamed up to explore how travel providers can put customer protection, flexibility, and personalized choices front and center to meet the evolving wants and needs of today’s travelers.