Travel has seen numerous advances in artificial intelligence in recent years that have been poised to significantly alter the industry, and here's a rundown of the most notable ones.
Are generative AI platforms going to make Booking Holdings irrelevant? That's unlikely. The real issue is to what extent the company's economics may suffer.
The emergence of AI platforms such as Perplexity, ChatGPT and others could see the travel industry redirect a huge chunk of marketing spend away from Google. Although Google has its own entrant, Gemini.
TravelPerk's biggest project of the year is expanding into an all-in-one corporate travel and expense management platform. It's what today's customers expect.
Tech systems need upgrades to handle unprecedented growth in travel, and private equity firms are deploying billions to take part. In 2025, expect more consolidation as well-funded late-stage startups buy up smaller players, reshaping the industry’s behind-the-scenes infrastructure.
Airbnb can cost more than a direct booking with a property manager. Airbnb's customer support people may intervene if a guest is having a problem with a host. But on a pure cost basis, it pays to book direct.