Articles tagged “steve hafner”

Online Travel

Will AI Change Google’s Business Model? We Asked 9 Top Travel Pros

Will generative AI's demands for longer answers and fewer links change Google's travel advertising business model? That change is almost inevitable, but where does that leave Google?

Dennis Schaal | 4 months ago

Will AI Change Google’s Business Model? We Asked 9 Top Travel Pros

Hotels

Hoteliers Clash Over Durability of Changed Traveler Stay Patterns

It's clear that when Covid outbreak spikes diminish, travel will not revert to precisely how it was before. There will be winners and losers when cities and borders reopen.

Dennis Schaal | 2 years ago

Hoteliers Clash Over Durability of Changed Traveler Stay Patterns

Hotels

Kayak CEO on Gaining a Meta Advantage in Guest Experience

Perhaps the big hotel chains will learn that high tech doesn't have to mean a lack of hospitality and a guest experience devoid of personality.

Dennis Schaal | 2 years ago

Kayak CEO on Gaining a Meta Advantage in Guest Experience