Articles tagged “slack”

Travel Bots on Messaging Platforms Are the Trend Now

Travel Bots on Messaging Platforms Are the Trend Now

Dan Peltier, Skift

Though bots still aren't completely frictionless and can't think like a human (yet), they certainly offer a way for consumers to have a conversation with a brand during the booking process that wasn't possible before. And it is potentially a very cheap channel for the brands.

8 months ago

Kayak Adds a Bot to Slack to Expand Booking Via Messaging Apps

Kayak Adds a Bot to Slack to Expand Booking Via Messaging Apps

Dennis Schaal, Skift

Give Kayak credit for going where the users are and building a travel-search app on top of Slack. Is Slack the optimum way to plan a trip? Hardly. But there will be some users, who are chatting at the office in Slack all day, who could find it convenient. Messaging apps such as WhatsApp would be fertile ground as well.

11 months ago

Messaging Apps With Travel Agents Are the ‘It’ Thing for Travel Startup World in 2016

Messaging Apps With Travel Agents Are the ‘It’ Thing for Travel Startup World in 2016

Dennis Schaal, Skift

In airports and hotel lobbies, how many times have you heard throngs of travelers lamenting: "This app on my phone is wonderful, but if only it had access to real, human travel agents within it?" A new wave of travel startups is conjuring this image. Is it reality-based or wishful thinking? We'll see.

1 year ago

Slack Is the Emerging Platform for Early Adopter Group Travel Services

Slack Is the Emerging Platform for Early Adopter Group Travel Services

Rafat Ali, Skift

Slack is becoming the messaging app of choice for modern work teams, and these nascent travel services are just the start. Expect more established business travel related services and new Slack-native services to crop up in coming months.

2 years ago