Articles tagged “SkiftX Showcase: Technology”

St. John’s, a beautiful and dynamic coastal city surrounded by notable natural sites, is a center of innovation for Canada’s natural resources and energy sector and is leading the way on reducing the industry’s environmental footprint.

Business travel recovery trends differ by company size and sector, but regardless of their circumstances, organizations large and small are seeing now as a critical time to reconsider return on investment of business travel, to update their approach to sustainability and traveler well-being, and to digitize and automate the travel and expense process.

A confusing or frustrating travel reservation system can result in abandoned carts and lost sales. In a new handbook, “Travel and Tourism: Gaining Customer Insights Before You Lose the Reservation,” Acoustic reveals how eliminating friction within the reservation system is the key to building customer trust and increasing conversion rates.

As new booking windows and travel patterns reshape the hotel industry, artificial intelligence works most efficiently when it’s assisted by the knowledge of experienced revenue managers. “Controlled automation” is the answer to a successful dynamic pricing strategy that gives independent hotels an advantage in a competitive landscape filled with big brands.

Airlines are leveraging technology that empowers employees to provide better customer experiences, which in turn drives profitability. But they shouldn’t be content only to solve today’s problems ​​— an integrated digital strategy is key to building the foundation for unique opportunities in the not-so-distant future.

The travel industry creates a substantial amount of data, and connecting the dots to actually use it for business strategy hasn’t been so simple — until now. The Airline Reporting Corporation’s cloud-based data infrastructure is delivering real-time insights to help airlines, agencies, and destinations make better decisions.

New research from Skift and TripActions dives deep into how companies can reimagine their policies and technologies to make corporate travel, corporate card, and expense management programs more agile and cost-effective as part of a 360-degree, holistic corporate spending strategy.

In this recent webinar, FLYR Labs and Pace Revenue joined Skift to explain how travel companies can put artificial intellegence at the core of their business and technology ecosystems to keep up with customer demand, improve operational efficiencies, and drive more revenue in an increasingly volatile and unpredictable travel business.

During Skift Global Forum, we surveyed the travel industry’s decision makers to find out what’s on their minds as the world opens back up after the worst of the pandemic, including their thoughts on how the nature of travel is changing and the biggest headwinds for the industry, among other topics.

In this article series, Skift and Allianz Partners teamed up to explore how travel providers can put customer protection, flexibility, and personalized choices front and center to meet the evolving wants and needs of today’s travelers.